Everything you need to fix broken rooms.
For IT leaders diagnosing their environment. For partners making the business case, whether you’re an AV integrator or an MSP. Four documents — no forms.
Meeting Room Reliability Audit
A diagnostic framework for IT Directors and Facilities teams. Find out exactly where your rooms are failing — before a CEO does.
Emily AI — Technical Overview
How Emily, Apollo's automated L1/L2 technician, resolves nine in ten of the faults Apollo raises without a human touching them.
Apollo Integration Overview
10+ room platforms. 5+ ITSM tools. Includes the October 2026 update for Google Meet registration, CSV inventory and Zoho Desk setup, with current limits.
Partner Revenue Calculator
USD margin tables across 25, 50, and 100-room deployments, registered vs unregistered deal margin, and a 3-year revenue model for a 100-room HyperCare Managed customer.
Field notes. What breaks in meeting rooms, and what it takes to stop it.
The Visibility Tax: Paying to See Your Rooms
The Visibility Tax is what legacy AV vendors charge, per room, per month, to tell you whether your own meeting rooms work. What it costs, and how it ends.
73% of Meeting Room Failures Are Preventable. Here's the Data.
Most meeting room failures aren't hardware failures. They're configuration drift, network blips and expired credentials, all detectable before anyone walks in.
The 'It's Not My Fault' Epidemic: Ending the Blame Game in Meeting Room Support
AV blames the network. The network blames Microsoft. Microsoft blames the user. Meanwhile, the meeting stays broken. Why it happens, and how it ends.
The MRaaS Partner Playbook: How AV Integrators Are Adding Recurring Revenue Without Adding Headcount
How AV integrators turn installations into recurring MRaaS revenue without adding headcount, and why registering the deal is the step that matters most.
Microsoft Teams vs Cisco Webex vs Zoom: Which Meeting Room Platform Has the Best Reliability?
IT teams running Teams Rooms, Webex Devices and Zoom Rooms ask us this constantly. The honest answer: the management layer matters more than the platform.
What 99.1% Meeting Room Uptime Actually Requires
For a 100-room fleet, 99.1% uptime still means almost one room out of action at any moment. How to measure meeting room uptime, and what it takes to hit it.
Why Your Meeting Room Management Strategy Is Built on a False Assumption
Most meeting room strategies assume hardware reliability is the variable. It isn't. The variable is management practice, and most organisations have none.
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