Teams Rooms.
Always ready.
Apollo checks your Teams Rooms every morning, fixes what it can automatically, and raises a ticket with the diagnosis for the rest. Already on Teams Rooms Pro? Apollo works alongside it.
What Apollo does for Teams Rooms
From “it’s broken” to “it’s ready.”
Real-time device health
Every Teams Room device — camera, microphones, speakers, displays and software version — in one live dashboard. No agents, no network changes.
A Launch Check every morning
Early each morning, Apollo checks each room's health and peripherals, then rings the room with a test call to prove it can take one.
Emily, automated L1/L2 fixes
Restarts, configuration resets and sign-in refreshes, run remotely and logged. What Emily can't clear goes to a human with the diagnosis attached.
Tickets with diagnostics
Faults raise tickets in ServiceNow, Jira, Freshservice, BoldDesk or ConnectWise, with the room, device and test results already filled in.
Works with Teams Rooms Pro
Apollo works with Microsoft's Teams Rooms Pro Management portal — where Microsoft is taking Teams device management — with access your admin approves. Read-only on Photon.
Multi-tenant ready
Manage Teams Rooms across several tenants and locations from one Apollo dashboard. Built for enterprises and the partners who serve them.
Needs attention, with the fix
When a touch console runs an older Teams build than the room bar it controls, or Microsoft has an update waiting, Apollo flags the room and says how to fix it — before the mismatch spoils a meeting.
Device control pilot
Administrator hardware actions are in a limited pilot for selected Mission Control and HyperCare customers. Confirm supported vendors, actions and prerequisites with your partner before purchase.
Alerts on your phone, or in Teams
Push alerts in the Spacera app for iPhone and Android open the affected room when you tap them. Prefer a channel? Apollo posts adaptive cards to Teams too.
Already on Teams Rooms Pro?
Keep it. Apollo covers everything around it.
Since May 2026, Teams Rooms Pro runs nightly checks on Teams Rooms on Windows and fixes what it finds with configuration changes or restarts. That’s a real step forward, and Apollo doesn’t replace it. It covers the rooms, platforms and service workflow that Pro Management doesn’t.
Teams Rooms Pro Management covers
- •Nightly checks on Teams Rooms on Windows: audio output, camera image and whether Teams is on screen
- •Automatic fixes by configuration change or device restart
- •Alerts in the Pro Management portal
- •Microsoft's supported Teams Rooms management scope
Apollo adds
- A morning Launch Check on every Teams Room, with a test call that proves the room can ring
- Your Pro Management alerts in the same queue as everything else
- Zoom, Webex and Google Meet rooms, plus Neat, HP Poly, Logitech, Yealink, Crestron and Q-SYS, in the same dashboard
- Tickets with diagnostics in ServiceNow, Jira, Freshservice, BoldDesk or ConnectWise
- Emily, plus a 24×7 human desk on HyperCare, for faults automated fixes don't clear
- Reliability reports across every room, whatever platform it runs
Source: Microsoft Teams Rooms release notes, Teams Rooms on Windows 5.6.135.0 (27 May 2026).
Microsoft ISV Partner
Built to work with Microsoft.
Spacera is a Microsoft ISV Partner, and Apollo works with Microsoft’s Teams Rooms Pro Management portal — the direction Microsoft is taking Teams device management.