Apollo Platform
One platform.
Every room. Always ready.
Apollo unifies your meeting room fleet across 8+ hardware platforms and 5+ ITSM tools. It detects failures at 6 AM, resolves them automatically, and escalates the rest — before anyone walks into a broken room.
How Apollo Works
Detect. Repair. Resolve.
One platform. The same promise at every level — your meeting starts on time.
See It.
A unified global dashboard across every Teams, Zoom, and Cisco room. Real-time device health. Zero setup agents. Zero cost. If you can't see it, you can't manage it.
- Cross-platform visibility
- Real-time device health status
- Unlimited rooms
- Zero disruption setup
Fix It.
Automated Morning Testing fires at 6 AM, validates every peripheral, and raises ITSM tickets before anyone walks in. Emily resolves L1 and L2 remotely — no engineer dispatched.
- Automated 6 AM morning testing
- Emily — Automated L1/L2 Tech
- Auto-ticketing (ServiceNow, Jira, FreshService, BoldDesk)
- Remote reboot & config reset
- Uptime reporting
- Notification Centre — alerts to 12 channels
Own It.
24×7 managed service desk with L1–L3 coverage. Dedicated engineers. Preventative maintenance. Executive room priority SLAs. We take the 3 AM call.
- 24×7 Service Desk (L1–L3)
- Dedicated support engineers
- Preventative maintenance
- Executive room priority SLAs
- Monthly business reviews
Emily — Automated L1/L2 Tech
Stop sending engineers
to push “reset.”
Emily detects the failure, diagnoses the cause, and executes the fix — remotely, automatically, before anyone walks in. 85% of meeting room issues resolved without a human in the loop.
Emily is Automated L1/L2 Tech — not a chatbot. She handles remote reboots, config resets, and connection recovery. Your engineers own the complex escalations.
And she answers back. Text Emily about a room over two-way SMS and get a diagnosis in reply, or ask her in the dashboard — every answer grounded in your fleet’s live telemetry, not a script.
Platform Capabilities
More than monitoring.
The capabilities that turn a dashboard into an operations platform — built in, not bolted on.
Notification Centre
Alerts go where your team already works — not into another inbox. Twelve delivery channels, plus daily and weekly digests summarizing fleet health.
- Slack, Microsoft Teams, Zoom Chat & Webex Messaging
- Google Chat, Telegram, WhatsApp & Discord
- PagerDuty, SMS, email & webhooks
- Daily and weekly digests
Occupancy & Environment
The sensors already built into supported room systems measure the things people complain about. Apollo surfaces them across the fleet — no extra hardware to deploy.
- CO₂, temperature & humidity monitoring
- People count & occupancy
- Room utilization insights
- Comfort at a glance, per room
Wallboards & NOC Kiosks
Build a live operations wallboard from 16 widget types — fleet health, morning test results, incident timelines, room utilization, maps and more — and put it on any screen.
- 16 widget types
- AI-assisted wallboard builder
- Shareable kiosk links — no sign-in on the display
- Built for NOC and service desk screens
In-Room Report Issue
When someone hits Report Issue in the room, the report lands in Apollo alongside the room's live telemetry. No “user says the screen is broken” mysteries — the diagnosis starts with data.
- One-touch reporting from the room
- Reports viewed alongside the room's live telemetry
- Appears in the unified alerts view
After-Hours Hold & Maintenance Windows
No 2 AM false alarms. Tickets raised outside business hours are held — timezone-aware — and auto-released if the device recovers on its own. Maintenance windows keep planned work from paging anyone.
- Business-hours & timezone aware
- Auto-release when the device comes back online
- Scheduled maintenance windows
Board-Ready Reliability Reports
AI-generated reliability reports that read like an analyst wrote them — exported to Word, ready for the leadership deck. Run them on a schedule or on demand.
- AI-generated narrative reporting
- Word (DOCX) export
- Scheduled or on-demand
Integrations
Works with your entire stack.
Room Platforms
ITSM Tools
Secure OAuth. No agents. No hardware.
Connected in minutes.
AV Integrator or MSP?
Add Apollo to your managed service stack.
White-label Apollo under your brand. Earn competitive recurring margin per room per month.