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Terms of Service

Last updated: February 2026

These Terms of Service (“Terms”) govern your access to and use of the Spacera Apollo platform, websites, and related services (collectively, the “Services”) operated by Spacera Pty Ltd (“Spacera,” “we,” “us,” or “our”). By accessing or using the Services, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, accessing the Apollo platform, or using any Spacera service, you confirm that you are at least 18 years old, have the authority to bind your organization to these Terms, and agree to comply with them. If you do not agree, do not use the Services.

2. Description of Services

Spacera provides a Meeting Room as a Service (MRaaS) platform — Apollo — that enables organizations and their authorized service partners to monitor, manage, and automate the reliability of meeting room technology environments. Services are delivered exclusively through Spacera’s certified partner network.

Spacera reserves the right to modify, suspend, or discontinue any part of the Services at any time with reasonable notice.

3. Accounts and Access

  • You are responsible for maintaining the confidentiality of your account credentials.
  • You are responsible for all activity that occurs under your account.
  • You must notify Spacera immediately of any unauthorized use of your account.
  • Spacera reserves the right to suspend or terminate accounts that violate these Terms.

4. Partner Program

Access to Spacera’s Partner Program, deal registration, and partner margin structures is governed by a separate Partner Agreement. Partner margin rates, deal registration requirements, and program terms are subject to the Partner Agreement and may be updated with notice. Refer to partner.spacera.io for current program details.

5. Acceptable Use

You agree not to:

  • Use the Services for any unlawful purpose or in violation of applicable laws or regulations.
  • Attempt to gain unauthorized access to any part of the Services or related systems.
  • Interfere with or disrupt the integrity or performance of the Services.
  • Reverse engineer, decompile, or disassemble any part of the Services.
  • Resell or redistribute access to the Services without an authorized Partner Agreement.
  • Use the Services to transmit harmful, offensive, or infringing content.

6. Intellectual Property

All content, software, trademarks, and materials comprising the Services are owned by or licensed to Spacera. Nothing in these Terms transfers any intellectual property rights to you. You retain ownership of any data you submit to the Services.

7. Data and Privacy

Your use of the Services is subject to our Privacy Policy, which is incorporated into these Terms by reference. Spacera processes data in accordance with applicable privacy laws including the Australian Privacy Act 1988 and, where applicable, the GDPR.

8. Service Levels and Availability

Spacera targets high availability for the Apollo platform but does not guarantee uninterrupted access. Scheduled maintenance, force majeure events, and third-party platform dependencies may affect availability. Service level commitments, where applicable, are defined in your service agreement.

9. Pricing and Payment

Pricing for Apollo services is as published at spacera.io and through the partner portal. Spacera reserves the right to modify pricing with 30 days’ written notice. Payments are due as specified in your service agreement or subscription terms.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Spacera and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or in connection with these Terms or the use of the Services.

Spacera’s total liability to you for any claims arising under these Terms shall not exceed the amounts paid by you to Spacera in the twelve months preceding the claim.

11. Disclaimer of Warranties

The Services are provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

12. Indemnification

You agree to indemnify, defend, and hold harmless Spacera and its affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising from your use of the Services, violation of these Terms, or infringement of any third-party rights.

13. Termination

Either party may terminate this agreement with written notice in accordance with the service agreement. Spacera may immediately terminate or suspend access for material breach of these Terms. Upon termination, your right to access the Services ceases and Spacera may delete your data in accordance with its data retention policy.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales.

15. Changes to Terms

Spacera may update these Terms from time to time. We will provide notice of material changes via email or prominent notice on the Services. Your continued use of the Services after the effective date of changes constitutes acceptance of the updated Terms.

16. Contact

For questions about these Terms, contact us at legal@spacera.io or write to:

Spacera Pty Ltd
Australia
spacera.io