Meeting room incidents.
In ServiceNow. Automatically.
Apollo detects the failure and creates the ServiceNow incident before your team even knows there's a problem. Full device context, diagnostic data, and resolution status — all in your existing ITSM workflow.
Zero manual ticketing.
Every room. Every incident.
Automatic incident creation
The moment Apollo detects a meeting room issue, it creates a ServiceNow incident — no manual intervention, no delay.
Full diagnostic context
Every ticket includes device ID, failure type, last-known-good state, and Apollo's recommended resolution action.
Assignment group routing
Incidents routed to the correct assignment group based on device type, location, or severity — configured in Apollo.
Emily resolution sync
When Emily resolves an issue automatically, the ServiceNow ticket is updated and closed in real time.
SLA tracking
Room incidents included in your existing ServiceNow SLA framework. Meeting room reliability becomes measurable.
Configuration in minutes
Connect ServiceNow to Apollo via API in under 10 minutes. No custom development required.