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Spacera × Zoom ISV Partner

Your Zoom Rooms break. We fix them before you notice.

Apollo monitors every Zoom Room in real time, tests them at 6AM, and fixes issues automatically. By the time your first meeting starts, every room is either ready — or already being fixed.

Launch Checks are scheduled before 6 AM local time, and nine in ten are done by 9 AM.

Launch Check

Sydney · Boardroom L27

Zoom Rooms · Tuesday

Passed
  1. Room woken05:31:02
  2. Test meeting created05:31:20
  3. Room joined the meeting05:31:41
  4. Audio and video unmuted05:31:44
  5. Call held, quality measuredGood
  6. Room disconnected05:32:52
Ready for the first meeting of the day.
faults Apollo raises resolved without a human touching them
9 in 10
each Zoom Room joins a real test meeting
Every morning
meeting rooms already on Apollo
11,000+

Production data from the Apollo platform, August 2026. Automation rate: random sample of Apollo-raised service requests, August 2026.

What Apollo does

Reactive support means you’ve already failed.

Apollo doesn't alert you that a Zoom Room is broken. It finds the problem before your first meeting and fixes it.

6AM pre-flight testing

Apollo validates every Zoom Room before your first meeting. Camera, audio, display, network, codec. If something's wrong, it gets fixed — not discovered when the CEO walks in.

Emily — automated L1/L2 tech

Auth failures, config drift, device reboots. Emily resolves them remotely and automatically. Stop sending engineers to push reset.

Unified fleet dashboard

Every Zoom Room across every site in one view. Real-time health, alert history, ticket status. No more checking Zoom Admin, ServiceNow, and your inbox separately.

Auto-ticketing

Zoom Room incidents auto-ticketed in ServiceNow, Jira, Freshservice, BoldDesk or ConnectWise — with full device context and diagnostic detail attached before an engineer looks at it. Zoho Desk setup is also available through your Spacera partner.

Report Issue button

End users report problems directly from the room. No IT call, no email chain. The ticket lands with device telemetry already attached.

Zoom ISV Partner

Spacera is a certified Zoom ISV Partner. Apollo is built and validated against Zoom's enterprise API standards — OAuth only, no agents, no on-premises footprint.

Connected in minutes. Running overnight.

  1. Connect via Zoom OAuth

    Authorise Apollo with your Zoom Admin account. No agents. No hardware changes. Zero on-premises footprint. Takes under 5 minutes.

  2. Apollo maps your fleet

    Every Zoom Room is discovered automatically — device names, serial numbers, firmware, platform status. Your IT team didn't have to lift a finger.

  3. Rooms are fixed before 9AM

    Apollo runs pre-flight checks from 6AM. Issues are remediated automatically by Emily. You get a status report, not a support queue.

Launch Checks are scheduled before 6 AM local time, and nine in ten are done by 9 AM.

Pricing

Start free. Pay only for reliability.

One lost board meeting usually costs more than a year of Mission Control for that room.

See it

Photon

Free

Real-time Zoom Room visibility. Know what's broken before users tell you.

  • Zoom Rooms fleet dashboard
  • Real-time health status
  • Alert feed
  • Device inventory

Fix it

Mission Control

US$35/room/month

Automated testing and AI remote fix. Rooms are ready before anyone walks in.

  • Everything in Photon
  • 6AM automated testing
  • Emily L1/L2 auto-remediation
  • ITSM auto-ticketing
  • Config drift detection

Own it

HyperCare Managed

US$80/room/month

Full managed service. We take the 3AM call.

  • Everything in Mission Control
  • 24×7 service desk (L1–L3)
  • Firmware & software management
  • Preventative maintenance
  • SLA governance & QBR

All prices are exclusive of applicable taxes and are indicative only. Spacera solutions are delivered through our certified partner network.

Launch Checks are scheduled before 6 AM local time, and nine in ten are done by 9 AM.

Your Zoom Rooms are telling you something. Start listening.

Photon is free. Connect your Zoom environment in minutes and see exactly what's broken before your users do.