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In today’s fast-paced, hybrid work environment, meeting room technology powers collaboration. Video conferencing systems, room scheduling tools, and smart displays connect teams—whether they’re in the office or remote—making them vital for modern businesses. But even the best technology falters without one key ingredient: instant support. When help isn’t immediate, issues drag on, frustration builds, and productivity takes a hit. At Spacera, we get it—that’s why we offer four seamless ways to request help: Phone Call, Report Issue Button, Web App, and Email. Here’s why instant support is the linchpin for successful meeting room technology adoption.<h3>The Frustrations End Users Face</h3>Meeting room tech promises smooth collaboration, but glitches can turn that promise into a headache. Imagine starting a critical meeting only to find the video feed frozen, the audio cutting out, or the room booking system glitching with double reservations. These end user frustrations—technical hiccups, connectivity woes, or simple user errors—strike at the worst moments. Without fast help, a minor issue snowballs into wasted time and frazzled nerves. Delayed support doesn’t just disrupt meetings; it discourages users from relying on the technology, stalling adoption and undermining its value. <h3>Why Instant Support Matters</h3>Instant support flips the script. When help is a click or call away, problems get solved fast—before frustration sets in. Picture this: a video conferencing glitch hits mid-meeting, but a quick tap on the Report Issue Button brings a fix in minutes. Or a phone call resolves an audio issue before the client even notices. Instant support minimises downtime, keeps meetings on track, and builds confidence. When users know help is immediate, they’re more willing to embrace the technology, explore its features, and make it part of their routine. For hybrid work teams juggling in-person and remote collaboration, instant support isn’t just convenient—it’s essential for driving technology adoption and keeping productivity high.<h3>Spacera’s Solution: Four Ways to Get Help Instantly</h3>At Spacera, we’ve designed support to be as fast as your meetings demand. Our four instant support channels cater to every user, ensuring help is always at your fingertips: <ul><li>Phone Call: Need a quick fix? Call us, and our team will guide you through any issue in real-time.</li><li>Report Issue Button: Embedded in our tech, this one-click tool instantly notifies our support crew—no delays, no hassle.</li><li>Web App: Submit requests, track progress, and access resources on the go with our user-friendly web platform.</li><li>Email: Prefer to write it out? Email us your issue, and we’ll respond with a solution pronto. These options mean you can request assistance instantly, however you like. Our team is dedicated to responding as quickly as possible, minimising disruptions and keeping your meetings flowing.</li></ul><h3>The Bottom Line </h3>For meeting room technology to shine, instant support is non-negotiable. It cuts downtime, eases end user frustrations, and boosts adoption, transforming tech from a source of stress into a collaboration powerhouse. Spacera delivers with four instant ways to connect: Phone Call, Report Issue Button, Web App, and Email. Ready to make your meeting rooms unstoppable?&nbsp; Reach out today—help is just a moment away.

Why Instant Support is Essential for Meeting Room Technology Adoption

three women sitting around table using laptops

In today’s fast-paced business world, seamless collaboration is the backbone of success. Yet, managing meeting rooms—ensuring they’re equipped, reliable, and ready for action—can drain time and resources from what truly matters: driving your organisation forward. That’s where Spacera’s Meeting Rooms as a Service (MRaaS) comes in—a smarter, more efficient way to transform your meeting spaces into hubs of productivity and innovation.At Spacera, we’re not just providing technology; we’re redefining how organisations experience meetings. Our MRaaS solution takes the complexity out of meeting room management, delivering a fully managed, cutting-edge service that empowers your team to focus on collaboration, not troubleshooting. Ready to see how Spacera can elevate your workplace? Let’s dive into the power of Meeting Rooms as a Service.<h3>Why Choose Spacera’s MRaaS?</h3>Imagine walking into a meeting room where everything just works—flawless audio-visuals, seamless connectivity, and intuitive controls, all tailored to your team’s needs. With Spacera’s MRaaS, that’s not a dream—it’s our promise. Here’s why organisations are turning to us to revolutionise their meeting spaces:<ol><li>Enhanced Productivity Say goodbye to delayed starts and technical hiccups. Our MRaaS optimises room setups and streamlines booking processes, ensuring meetings kick off on time and run smoothly. Pre-set configurations and seamless technology integration mean your team can focus on ideas, not equipment.</li><li>Reliable Technology You Can Trust From crystal-clear video conferencing to user-friendly interfaces, Spacera delivers a consistent, high-quality experience. Whether your team is on-site or remote, our MRaaS ensures reliable connectivity and intuitive tools that make collaboration effortless.</li><li>24/7 Managed Services &amp; Support Downtime isn’t an option. With round-the-clock monitoring, proactive maintenance, and a certified support team, we keep your meeting rooms operational. Our Start of Day Checks and automated testing guarantee your spaces are ready when you are.</li><li>Tailored to Your Needs Not all meeting rooms are created equal. Spacera categorises your spaces—Reactive, Proactive, or Critical—based on their priority, ensuring mission-critical rooms get the highest level of service while optimizing resources across the board.</li></ol><h3>The Spacera Difference: Beyond Technology</h3>What sets Spacera’s Meeting Rooms as a Service apart? It’s our commitment to being more than a service provider—we’re your trusted partner. Built on ITIL best practices, our service aligns with your business goals, offering: <ul><li>Proactive Monitoring: We catch issues before they disrupt your day, with advanced tools keeping your systems in peak condition. </li><li>Seamless Platform Support: Whether you rely on Microsoft Teams or Cisco Webex, our expertise ensures flawless integration and performance. </li><li>Accredited Devices: Every piece of equipment we support—from Cisco Room Kits to Desk Pros—passes rigorous testing for compatibility, security, and reliability. </li></ul>Our service doesn’t stop at setup. With features like remote troubleshooting, self-service incident management, and optional concierge support (remote or onsite), we empower your team with the tools and assistance they need, exactly when they need it. <h3>Real Results, Real Impact</h3>Spacera’s MRaaS isn’t just about technology—it’s about outcomes. Our clients see measurable improvements in meeting efficiency, reduced IT overhead, and happier teams. With service level targets like 15-minute response times and resolutions within hours (or days, depending on severity), we’re obsessed with keeping your business moving forward.Take, for example, our proactive remediation process: if a Start of Day Test flags an issue, we automatically block the room’s calendar, notify participants, and dispatch our team to fix it—before it impacts your schedule. That’s the kind of foresight that turns meeting rooms into catalysts for progress.<h3>Ready to Transform Your Meeting Spaces?</h3>At Spacera, we believe meeting rooms should be more than just spaces—they should be seamless, efficient, and inspiring. With Meeting Rooms as a Service, we take the burden of management off your shoulders, delivering a solution that’s as innovative as it is reliable.Ready to unlock the full potential of your meetings? Visit us at <a data-mce-href="spacera.io" href="spacera.io">Spacera.io</a> to learn more about how MRaaS can transform your workplace. Let’s make every meeting an opportunity for greatness—together.

Unlock the Future of Collaboration with Spacera’s Meeting Rooms as a Service (MRaaS)

Business office interior, conference desk and projection screen

1. Uniform Technology EcosystemOpt for devices from the same brand or those that are explicitly designed to work together. This reduces compatibility issues, simplifies control, and often means better support.2. Centralised Control SystemImplement a centralised control system for all audio-visual equipment. Look for solutions which allow for one-touch control of lights, screens, projectors, and audio, reducing the tech learning curve for users.3. Quality Over QuantityInvest in fewer but higher-quality devices rather than an array of low to mid-range gadgets. High-quality microphones, cameras, and speakers ensure better communication and fewer technical interruptions.4. Adequate Room SizingEnsure the meeting room size matches the tech needs. Overly large rooms with minimal participants can lead to echo and poor audio capture; too small, and you might find too many people are crammed in to the room for a meeting.5. Acoustic TreatmentImplement acoustic panels or sound-absorbing materials to control echo and noise, enhancing audio clarity. This is crucial for both in-room discussions and remote participants.6. Streamlined ConnectivityUse docks or hubs for quick, universal connectivity. Having standardized ports and cables reduces setup time and ensures all devices can connect seamlessly.7. Clear Signage and InstructionsPlace clear, simple instructions or visual guides near the technology for quick reference. This can help users manage the tech without needing IT support for every meeting.8. Scheduled MaintenanceRegularly check and maintain all equipment to prevent downtime. Schedule maintenance during off-hours to avoid disruption.9. User TrainingProvide brief training sessions or tutorials for staff on how to use the meeting room technology. Even simple tips can make a big difference in efficiency.10. Feedback LoopEstablish a feedback mechanism where users can report issues or suggest improvements. This could be as simple as a QR code in the room that links to a feedback form. Use this feedback to iteratively improve the setup.Bonus Tip: Remote Participation FocusDesign the room with remote participants in mind. This means ensuring camera angles capture all attendees, audio is clear for both in-room and remote participants, and possibly using large screens to show remote attendees at eye level with in-room participants.Implementing these tips will not only streamline the technological aspects of your meeting rooms but also enhance overall productivity and user experience. Remember, the goal is to make the technology invisible so that the focus remains on the meeting's objectives.<a data-mce-href="https://spacera.io/contact" href="https://spacera.io/contact" data-mce-selected="inline-boundary">Contact us </a>at Spacera to help re-design your meeting rooms.

Top 10 Tips for Efficient Meeting Rooms

Modern business conference room meeting room dark tone.

In today's digital era, technology is pivotal in enhancing the productivity of meetings. However, when too many disparate devices from different brands come into play within a single meeting room, they can paradoxically become a barrier to efficiency and performance. Let's delve into why this happens and explore some real-world implications.<h3>Compatibility Issues</h3>The first and perhaps most significant issue is compatibility. When you have microphones from Vendor A, computers from Vendor B, cameras from Vendor C, and speakers from Vendor D, all these devices need to work in harmony. Often, they don't. Each brand might use different standards or proprietary technologies, leading to:Connection hassles: You might need multiple adapters, cables, or special configurations just to get everything talking to each other. This not only delays the start of meetings but can also lead to technical support calls, eating into productive time.&nbsp; &nbsp; Software incompatibilities: Different devices might require different software to operate, which can lead to conflicts or the need for multiple pieces of software on one system, complicating the user experience and maintenance.<h3>Complexity in Operation</h3>User Experience: An overload of tech from various brands can confuse users, especially if the interfaces and controls differ significantly. This can lead to a scenario where participants are more focused on figuring out how to use the technology than on the meeting's content itself.&nbsp; &nbsp; Training Requirement: Employees might need training on each piece of equipment, which is time-consuming and can be frustrating if interfaces are not intuitive or standardised across devices. This training time could be better spent on actual work or collaboration.&nbsp; <h3>Maintenance and Support</h3>Support Challenges: With diverse equipment comes the challenge of support. IT departments or external support services need to be familiar with multiple systems, which can increase response times for troubleshooting and repairs. Each brand might have its own support system, making coordination a nightmare.&nbsp; &nbsp; Cost of Maintenance: The cost of maintaining and upgrading a mixed bag of technologies can be significantly higher than having a more uniform system. Spare parts, software licenses, and updates need to be sourced for each brand, often at a premium.<h3>Audio-Visual Quality</h3>Synchronisation: Different brands might have varying signal processing times or quality standards, leading to sync issues between audio and video, which can degrade the meeting experience, particularly in video conferences.&nbsp; &nbsp; Quality Variability: Each device's performance can vary, and when you mix high-end with budget options, the overall quality can suffer, impacting the professionalism and effectiveness of presentations or discussions.<h3>Overwhelming Aesthetics and Space</h3>Visual Clutter: Too many devices can make a meeting room look cluttered, which can be both visually distracting and mentally overwhelming, reducing the room's perceived professionalism and the meeting's effectiveness.&nbsp; &nbsp; Space Management: Each additional piece of tech requires space, power, and potentially cooling, leading to cramped conditions or the need for a larger room than necessary, which can be inefficient for smaller meetings.While technology should streamline meetings, an excess of devices, especially from disparate brands, can lead to more problems than solutions. The key to enhancing meeting room efficiency is not just in adding technology but in ensuring that what you add integrates seamlessly. Consider investing in compatible systems or platforms that can unify your tech environment. For instance, opting for solutions that support collaboration platforms like Microsoft Teams or Zoom Room setups can drastically reduce these issues, providing a smoother, more professional meeting experience.At Spacera, we understand the complexities of modern meeting rooms. If you're looking to optimise your space for efficiency and productivity, contact us to discuss how we can help you integrate your technology for a seamless experience. <a data-mce-href="https://spacera.io/contact" href="https://spacera.io/contact">Contact us</a> to help make your meetings not just productive but exceptional.

The Hidden Cost of Too Many Tech Devices in Meeting Rooms

In our office, there's a piece of technology that has become somewhat of a legend - an MX300 Cisco Webex device. Despite the years, this device has not only survived but thrived, providing us with seamless communication and collaboration capabilities. It's a testament to Cisco's commitment to building durable, reliable equipment. &nbsp; The MX series, known for its robust design and high-quality video conferencing, has been pivotal in maintaining our team's connectivity, even as we transitioned through various tech evolutions. Our particular unit, which we've had for what feels like eons, still functions with the precision and clarity one expects from Cisco. The audio is crisp, the video quality remains sharp, and the interface, though perhaps not as sleek as the latest models, is still intuitive and effective. This longevity speaks volumes about the craftsmanship and engineering behind these devices. &nbsp; However, as we approach June this year, it's crucial to acknowledge that the MX series has reached its End of Life (EOL). This means that, while they continue to work admirably, Cisco will no longer provide software updates, security patches, or technical support for these devices after this date. This transition period highlights the necessity to consider upgrading or migrating to more current technology solutions. &nbsp; Why Upgrade from the MX Series<ol><li>Enhanced Features: Modern Cisco devices, like the Cisco Room Series or the Board Pro, come with advanced AI and machine learning capabilities. Features like automatic speaker tracking, noise suppression, and real-time transcription are now standard, turning meetings into more dynamic and inclusive experiences. These advancements make collaboration not just effective but engaging.</li><li>Better Integration: Today's work environments demand devices that can seamlessly integrate with a plethora of applications and services. The newer Cisco devices support native integrations with platforms like Microsoft Teams, Google Meet, and Zoom, offering a unified experience across different platforms which the MX series can't match natively due to its older architecture.</li><li>Sustainability and Design: Cisco has made significant strides in sustainability, with devices now incorporating more post-consumer recycled materials and energy-efficient designs. The move to modern devices means not just an upgrade in tech but also in environmental consciousness. Additionally, the aesthetic and ergonomic design of newer models can revitalise any meeting space.</li><li>More than a Video Device: Cisco devices have powerful AI capabilities and sensor technology which capture people count, room usage, environmental metrics and can also be integrated into physical systems such as lighting and shading removing the need for additional systems to be deployed. This platform approach unlocks use cases to automate employee workflows, aid facilities managers in decision making about their office and drive more sustainable outcomes.</li></ol>How Spacera Can Help with Transition &nbsp; Assessment and Planning: Spacera offers comprehensive assessments to evaluate your current infrastructure, identifying which devices like your MX series can be integrated into a broader, modern ecosystem or where upgrades are necessary, especially as we approach the EOL deadline.Seamless Migration: Migration can be daunting, but Spacera specialises in making this process as smooth as possible. We provide strategic planning and execution, ensuring minimal disruption to your daily operations. This includes managing the transition from older systems like the MX series to newer ones, ensuring compatibility with your existing network and software ecosystem before the support ends in June.Training: With new technology comes the need for training. Spacera provides tailored training programs to get your team up to speed with new features, enhancing productivity from day one.Support: Our proactive support ensures that any problems are quickly resolved, we test each device before your start of day to ensure optimal performance of your collaboration fleet.Cost Efficiency: By evaluating your current setup, Spacera can help you avoid unnecessary purchases while maximising the value from your existing investments. We guide you on how to leverage your current infrastructure alongside new devices, creating a cost-effective upgrade path, crucial as we face the upcoming EOL of the MX series.Future-Proofing: Spacera doesn't just focus on the present; we help in planning for future tech needs, ensuring that your next upgrade cycle is not just around the corner. Our solutions are designed to keep you ahead of the curve with scalable, forward-thinking strategies, especially important now as we move past the support phase of the MX series.&nbsp;While our MX series device has served us well, moving to modern solutions through Spacera's expertise opens up a world of enhanced capabilities, integration, and efficiency, particularly as we hit the end-of-life milestone for these trusted devices in June this year. It's not just about replacing technology; it's about elevating your entire collaborative experience. The journey from the reliable MX series to the cutting-edge Cisco offerings is one that promises to transform how we work, connect, and innovate. As we look to the future, it's clear that embracing change with Spacera can lead to not just maintaining but significantly enhancing your collaboration experience for years to come.<a data-mce-href="https://spacera.io/contact" href="https://spacera.io/contact">Get in touch</a> with Spacera for more information and start your journey towards a more connected, efficient, and sustainable future. Let's elevate your collaborative experience together.

The Enduring Legacy of the MX Series Cisco Webex Devices

<h2>Understanding Meeting Room as a Service</h2>In today's fast-paced business environment, maximising efficiency is crucial for staying competitive. One innovative solution that has gained traction globally is Meeting Room as a Service (MRaaS). This model provides businesses with flexible, on-demand access to fully equipped meeting spaces, allowing them to focus on what truly matters: delivering results. By eliminating the need for permanent meeting rooms, companies can significantly reduce overhead costs and improve operational efficiency.<figure id="figure-c0irrkzmnjm5eg4a2f" class=""><img id="c0irrkzmnjm5eg4a2f" src="https://media.gettyimages.com/id/1922116393/photo/dynamic-collaboration-diverse-professionals-in-a-productive-business-meeting.jpg?b=1&amp;s=2048x2048&amp;w=0&amp;k=20&amp;c=hu51Zlcygw1sTCneQFOmoacKAsaAPdwpWuU0vupqQGo=" alt="modern meeting room" class="object-cover bg-gray-100" style="aspect-ratio: 16/9;" data-mce-src="https://media.gettyimages.com/id/1922116393/photo/dynamic-collaboration-diverse-professionals-in-a-productive-business-meeting.jpg?b=1&amp;s=2048x2048&amp;w=0&amp;k=20&amp;c=hu51Zlcygw1sTCneQFOmoacKAsaAPdwpWuU0vupqQGo=" data-mce-style="aspect-ratio: 16/9;"></figure><h3>The Benefits of MRaaS</h3>MRaaS offers a myriad of benefits that cater to the diverse needs of modern businesses. Firstly, it provides flexibility. Businesses can book meeting rooms as and when needed, without being tied down by long-term leases. This is especially advantageous for startups and small businesses that may experience fluctuating meeting requirements.Another significant advantage is cost-effectiveness. Additionally, MRaaS providers typically handle all maintenance and upkeep, allowing businesses to avoid unexpected expenses associated with traditional office spaces and technology support services.<h3>Technological Advantages</h3>One of the standout features of MRaaS is the integration of cutting-edge technology. Most service providers offer state-of-the-art audio-visual equipment, high-speed internet, and advanced conferencing tools. These technologies enhance collaboration and ensure that meetings run smoothly and effectively, regardless of the participants' locations.<figure id="figure-qakjhdduvpm5eg4a2f" class=""><img id="qakjhdduvpm5eg4a2f" src="https://cdn.durable.co/getty/16pgPXiygK6FIqdyPVIoRafY0aS6Mk01E7ethRDLkTtZ5Hfixy5gX1h9TUpRODbn.jpeg" alt="conference technology" class="object-cover bg-gray-100" style="aspect-ratio: 16/9;" data-mce-src="https://cdn.durable.co/getty/16pgPXiygK6FIqdyPVIoRafY0aS6Mk01E7ethRDLkTtZ5Hfixy5gX1h9TUpRODbn.jpeg" data-mce-style="aspect-ratio: 16/9;"></figure>Moreover, many MRaaS facilities are equipped with smart scheduling systems. These systems allow businesses to easily book rooms, manage appointments, and even integrate with their existing calendar applications. This seamless integration further boosts operational efficiency by minimising administrative tasks.<h3>A Sustainable Choice</h3>In addition to operational benefits, MRaaS also supports sustainability efforts. By sharing meeting spaces, businesses contribute to a more efficient use of resources. This model reduces the carbon footprint associated with constructing and maintaining individual office spaces.<figure id="figure-ye23fj6j1vm5eg4a2f" class=""><img id="ye23fj6j1vm5eg4a2f" src="https://media.gettyimages.com/id/2004876667/photo/diversity-team-brainstorming-in-esg-sustainability-business-goals-sdgs-in-green-office.jpg?b=1&amp;s=2048x2048&amp;w=0&amp;k=20&amp;c=uAUZGs3TiWg9iaq-5XorzZlhNtGfAuOtcRHzDgD8aTw=" alt="sustainable office" class="object-cover bg-gray-100" style="aspect-ratio: 16/9;" data-mce-src="https://media.gettyimages.com/id/2004876667/photo/diversity-team-brainstorming-in-esg-sustainability-business-goals-sdgs-in-green-office.jpg?b=1&amp;s=2048x2048&amp;w=0&amp;k=20&amp;c=uAUZGs3TiWg9iaq-5XorzZlhNtGfAuOtcRHzDgD8aTw=" data-mce-style="aspect-ratio: 16/9;"></figure>Furthermore, many MRaaS providers implement eco-friendly practices within their facilities, such as energy-efficient lighting and waste reduction programs. By choosing such services, companies can align their operations with broader environmental goals.<h3>Choosing the Right Provider</h3>Selecting the right MRaaS provider is crucial for maximising the benefits. Businesses should consider factors such as location convenience, available amenities, and technological support. A provider that offers a range of room sizes and configurations can accommodate different types of meetings, from small team huddles to large client presentations.Additionally, reading reviews and seeking recommendations can provide valuable insights into the quality of service offered by various providers. Ensuring that the provider aligns with the company's values and goals will foster a productive partnership.<h2>Conclusion</h2>Meeting Room as a Service is transforming how businesses approach their workspace needs. By offering flexibility, cost savings, technological advancements, and sustainability benefits, MRaaS empowers companies to focus on their core objectives. As more businesses embrace this innovative model, it is clear that MRaaS is set to become an integral component of the modern workplace strategy.

Resource Hub

Why Instant Support is Essential for Meeting Room Technol...

Unlock the Future of Collaboration with Spacera’s Meeting...

Top 10 Tips for Efficient Meeting Rooms

The Hidden Cost of Too Many Tech Devices in Meeting Rooms

The Enduring Legacy of the MX Series Cisco Webex Devices

Maximising Efficiency with Meeting Room as a Service