The Enduring Legacy of the MX Series Cisco Webex Devices

Jan 09, 2025By Christian Farre
Christian Farre

In our office, there's a piece of technology that has become somewhat of a legend - an MX300 Cisco Webex device. Despite the years, this device has not only survived but thrived, providing us with seamless communication and collaboration capabilities. It's a testament to Cisco's commitment to building durable, reliable equipment.
 
The MX series, known for its robust design and high-quality video conferencing, has been pivotal in maintaining our team's connectivity, even as we transitioned through various tech evolutions. Our particular unit, which we've had for what feels like eons, still functions with the precision and clarity one expects from Cisco. The audio is crisp, the video quality remains sharp, and the interface, though perhaps not as sleek as the latest models, is still intuitive and effective. This longevity speaks volumes about the craftsmanship and engineering behind these devices.
 
However, as we approach June this year, it's crucial to acknowledge that the MX series has reached its End of Life (EOL). This means that, while they continue to work admirably, Cisco will no longer provide software updates, security patches, or technical support for these devices after this date. This transition period highlights the necessity to consider upgrading or migrating to more current technology solutions.
 
Why Upgrade from the MX Series

  1. Enhanced Features: Modern Cisco devices, like the Cisco Room Series or the Board Pro, come with advanced AI and machine learning capabilities. Features like automatic speaker tracking, noise suppression, and real-time transcription are now standard, turning meetings into more dynamic and inclusive experiences. These advancements make collaboration not just effective but engaging.
  2. Better Integration: Today's work environments demand devices that can seamlessly integrate with a plethora of applications and services. The newer Cisco devices support native integrations with platforms like Microsoft Teams, Google Meet, and Zoom, offering a unified experience across different platforms which the MX series can't match natively due to its older architecture.
  3. Sustainability and Design: Cisco has made significant strides in sustainability, with devices now incorporating more post-consumer recycled materials and energy-efficient designs. The move to modern devices means not just an upgrade in tech but also in environmental consciousness. Additionally, the aesthetic and ergonomic design of newer models can revitalise any meeting space.
  4. More than a Video Device: Cisco devices have powerful AI capabilities and sensor technology which capture people count, room usage, environmental metrics and can also be integrated into physical systems such as lighting and shading removing the need for additional systems to be deployed. This platform approach unlocks use cases to automate employee workflows, aid facilities managers in decision making about their office and drive more sustainable outcomes.

How Spacera Can Help with Transition
 
Assessment and Planning: Spacera offers comprehensive assessments to evaluate your current infrastructure, identifying which devices like your MX series can be integrated into a broader, modern ecosystem or where upgrades are necessary, especially as we approach the EOL deadline.

Seamless Migration: Migration can be daunting, but Spacera specialises in making this process as smooth as possible. We provide strategic planning and execution, ensuring minimal disruption to your daily operations. This includes managing the transition from older systems like the MX series to newer ones, ensuring compatibility with your existing network and software ecosystem before the support ends in June.

Training: With new technology comes the need for training. Spacera provides tailored training programs to get your team up to speed with new features, enhancing productivity from day one.

Support: Our proactive support ensures that any problems are quickly resolved, we test each device before your start of day to ensure optimal performance of your collaboration fleet.

Cost Efficiency: By evaluating your current setup, Spacera can help you avoid unnecessary purchases while maximising the value from your existing investments. We guide you on how to leverage your current infrastructure alongside new devices, creating a cost-effective upgrade path, crucial as we face the upcoming EOL of the MX series.

Future-Proofing: Spacera doesn't just focus on the present; we help in planning for future tech needs, ensuring that your next upgrade cycle is not just around the corner. Our solutions are designed to keep you ahead of the curve with scalable, forward-thinking strategies, especially important now as we move past the support phase of the MX series.

 While our MX series device has served us well, moving to modern solutions through Spacera's expertise opens up a world of enhanced capabilities, integration, and efficiency, particularly as we hit the end-of-life milestone for these trusted devices in June this year. It's not just about replacing technology; it's about elevating your entire collaborative experience. The journey from the reliable MX series to the cutting-edge Cisco offerings is one that promises to transform how we work, connect, and innovate. As we look to the future, it's clear that embracing change with Spacera can lead to not just maintaining but significantly enhancing your collaboration experience for years to come.

Get in touch with Spacera for more information and start your journey towards a more connected, efficient, and sustainable future. Let's elevate your collaborative experience together.