Spacera

Neat Device Integration with Spacera’s Apollo Platform

Streamline Your Neat-Powered Meetings with Intelligent Management

Spacera’s Apollo platform now integrates seamlessly with Neat devices, delivering a unified solution for managing cutting-edge meeting room technology. Whether your Neat devices are running Microsoft Teams or Zoom, Spacera Apollo provides centralised management, and proactive maintenance—making your meeting spaces more reliable and efficient.

Why It Matters

Effortless Oversight: Manage all Neat devices from one platform, reducing IT workload and complexity. 
Enhanced Performance: Ensure Neat’s exceptional audio and video quality shines with Spacera Apollo’s proactive optimisation. 
Flexibility: Support for both Microsoft Teams and Zoom modes, tailored to your organisation’s needs.

Integration Highlights

Full Device Support: Compatible with Neat Bar, Neat Board, Neat Pad, and more—covering all your meeting room setups. 
Proactive Management: Spacera monitors device health, update firmware, proactively raising tickets if we find any issues.
Pre-Meeting Assurance: Spacera Apollo automatically tests Neat devices before the start of your work day, guaranteeing readiness for Teams or Zoom calls. 
Detailed Analytics: Access usage data and performance trends to maximise the value of your Neat investment.

How Spacera Helps with Neat Devices

  • Proactive Device Management:
    • Spacera programmatically tests your Neat devices before the start of your work day, ensuring they’re ready for a busy schedule of meetings. Our experts manage firmware updates, troubleshoot issues, and maintain compatibility with Zoom Device Management and Microsoft Teams Admin Centre.
  • End User Assistance:
    • End users are able to quickly notify Spacera of any issues with the room with the "Report Issue" button, they are also able to watch videos to help with getting their meeting started, and also use the Spacera Magic Button which resets all of the device configuration back to the "Golden Room State".
  • End-to-End Managed Service:
    • The Spacera Apollo platform proactively reports issues to our 24/7 support team. We manage incidents from when they are reported through to resolution.
Collaboration space with Neat Board

Benefits of Partnering with Spacera for Neat Devices

Very large meeting room with Neat Bar Pro

Flawless Efficiency

Eliminate meeting disruptions with Spacera’s proactive monitoring, ensuring every meeting with a Neat Device is productive.

Hotdesking with Neat Frame

Trusted Partnership

As your partner, Spacera combines Neat's industry-leading technology with our commitment to innovation, delivering solutions that exceed expectations.

Neat Board in hallway

Future-Ready Technology

Stay ahead with Neat and Spacera’s continuous improvements, supporting hybrid work for years to come.

Ready to transform your meeting rooms with Spacera’s Neat solutions? Contact us today to schedule a free pilot program or explore our Stellar Partner Program. Let’s optimise your Neat Rooms for unparalleled efficiency and collaboration.

 

Neat Bar in modern meeting room