Webex App Hub · Spacera
Meeting Room Reliability
for Cisco Webex.
Spacera connects to Webex Control Hub natively to monitor your entire Cisco device fleet in real time. Automated morning testing at 6 AM. Emily resolves L1 and L2 failures remotely. ITSM tickets with full diagnostic context — automatically.
What Spacera does for your Webex fleet
Real-Time Device Monitoring
Every Cisco Webex device in your fleet — boards, desk devices, room kits — monitored continuously via Webex Control Hub. Online, offline, degraded status visible instantly.
Automated Morning Testing
At 6 AM every morning, Spacera runs automated tests across your entire Webex fleet. Camera, microphone, display, network connectivity — validated before your first meeting.
Emily — Automated L1/L2 Resolution
When an issue is detected, Emily attempts remote resolution automatically — device reboots, configuration resets, reconnections. 73% of issues resolved without a human in the loop.
ITSM Auto-Ticketing
Issues that require human escalation are automatically routed to your ITSM tool (ServiceNow, Jira, FreshService, or BoldDesk) with full device context and diagnostic data.
Secure OAuth Connection
Spacera connects to Webex Control Hub via secure OAuth. No agents deployed. No hardware changes. No inbound network access required. Authorise in minutes.
Unified Multi-Platform Dashboard
If you also run Microsoft Teams Rooms or Zoom Rooms alongside Webex, Spacera shows all platforms on one unified dashboard. One view. Every room. Every vendor.
How to connect Webex
Create your Spacera account
Sign up at apollo.spacera.io — free forever on Photon, or start a Mission Control trial.
Authorise Webex Control Hub
Navigate to Fleet > Add Platform > Cisco Webex and complete the OAuth flow. Requires Webex Control Hub admin credentials.
Your fleet appears immediately
All Cisco devices registered in your Control Hub appear in the Spacera dashboard within minutes. No manual import required.
Configure your alerts and ITSM
Set up alert thresholds and connect your ITSM tool. Spacera handles the rest automatically from the next 6 AM test cycle.
Support
Need help connecting Webex or troubleshooting your integration? Our support team is available via the Apollo platform or by contacting your Spacera partner.
Visit Support Centre →Privacy & Security
Spacera connects via read-only OAuth. No credentials stored. No agents deployed. Full details in our privacy policy and security documentation.
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